Welcome to Empowering the Patient!

For the last 22 years, I’ve been in the business of medicine. What does that mean to you? It means…
Providers and their staff are confused too—trust me, you are not alone

Providers and their staff are confused too—trust me, you are not alone

When a young person heads off to medical school, they dream of caring for patients and inventing new ways to…
I Went in for a Physical Exam, Why Was I Charged a Co-pay?!

I Went in for a Physical Exam, Why Was I Charged a Co-pay?!

One of the BIGGEST complaints we would get from patients calling in about their bills was that the patient was…
Credit Balances and Refunds – Nope, They Won’t Tell You if You Have One!

Credit Balances and Refunds – Nope, They Won’t Tell You if You Have One!

One of the most unethical practices in healthcare, other than straight-up fraud, happens around credit balances and refunds that are…
Contracted vs Non-Contracted – What’s the difference and Why Should You Care?

Contracted vs Non-Contracted – What’s the difference and Why Should You Care?

In the healthcare industry, providers (hospitals, doctors, etc.) have an option to either contract with an insurance carrier or not.…
Patient Bill Accuracy… Yep, It’s a Problem

Patient Bill Accuracy… Yep, It’s a Problem

We all go to the doctor at some point, which means that we will also get a bill of some…
Know Your Insurance Policy

Know Your Insurance Policy

Whether you get your insurance from your job, the state, the federal government, an insurance agent, or one of those…
Patient or Healthcare Consumer, It’s One and the Same

Patient or Healthcare Consumer, It’s One and the Same

In determining the best ways to empower you, I feel step one is to help you understand your role in…

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Helping people is my passion. With inside insight, you’ll be able to turn the tables on providers, hospitals and insurance companies. After all, the information you need is right here. Tell me what you think.

With the right knowledge, you can make sure the healthcare system is working for you the way it should be working.

When it comes to the business of healthcare, I’m your advocate.

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